:root{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei",sans-serif;color:#222;background:#dfe3e2;font-size:14px;--green:#07c160;--bubble:#95ec69;--chat:#ededed}
*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 30% 0,#eef2ef 0,transparent 60%),#dfe3e2}button,input,select{font:inherit}button{cursor:pointer;border:0;background:none;color:inherit}button:disabled{cursor:default;opacity:.35}button:focus-visible,label[role=button]:focus-visible,select:focus-visible{outline:2px solid var(--green);outline-offset:3px}input:focus-visible{outline:0;box-shadow:0 0 0 2px #07c16033}svg{display:block}.svg-defs{position:absolute;width:0;height:0;overflow:hidden}.icon{width:24px;height:24px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}[hidden]{display:none!important}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;opacity:0}
.app-shell{display:flex;width:min(880px,100%);height:calc(100dvh - 80px);min-height:420px;max-height:900px;margin:40px auto;background:var(--chat);border:1px solid #0000000c;border-radius:10px;overflow:hidden;box-shadow:0 12px 60px #243a3020}.app-shell.agent-shell{width:min(1140px,100%)}.chat-pane{display:flex;flex-direction:column;min-width:0;flex:1;position:relative}.chat-header{height:84px;min-height:84px;padding:0 28px;display:flex;gap:14px;align-items:center;border-bottom:1px solid #dadada;background:#f5f5f5}.header-info{flex:1;min-width:0}h1{font-size:18px;margin:0;font-weight:600;letter-spacing:.2px}.status-line{display:flex;align-items:center;gap:6px;margin-top:7px}.status-line small{font-size:11px;color:#8a8a8a;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.online-dot{width:6px;height:6px;border-radius:50%;background:var(--green);display:inline-block;flex-shrink:0}.online-dot.offline{background:#a9afb0}.online-dot.busy{background:#e9ab47}.avatar{width:40px;height:40px;flex-shrink:0;border-radius:6px;display:flex;align-items:center;justify-content:center;font-weight:500;font-size:15px}.support-avatar{background:var(--green);color:white}.support-avatar .icon{width:23px;height:23px}.visitor-avatar{background:#cddfef;color:#4a6a88}.mine-avatar{background:#f0d8b2;color:#8b6943}.icon-button{width:36px;height:40px;display:flex;align-items:center;justify-content:center;padding:4px;border-radius:5px;color:#313636;flex-shrink:0}.icon-button:hover{background:#00000006}.call-button{width:auto;gap:8px;padding:8px 12px}.call-button .icon{width:20px;height:20px}.call-button span{font-size:12px}.hangup-button{background:#e85555;color:white;border-radius:5px;display:flex;gap:6px;align-items:center;padding:9px 14px}.hangup-button .icon{width:17px;height:17px;transform:rotate(135deg)}
#messages{overflow-y:auto;overscroll-behavior:contain;flex:1;padding:22px 28px 28px;scrollbar-width:thin;scrollbar-color:#cdcdcd transparent;min-height:0}.time-divider{text-align:center;color:#aaa;font-size:11px;line-height:20px;margin:3px 0 22px;letter-spacing:.3px}.msg{display:flex;align-items:flex-start;gap:12px;margin-bottom:20px;position:relative}.msg.mine{flex-direction:row-reverse}.bubble-column{display:flex;flex-direction:column;align-items:flex-start;max-width:calc(100% - 116px);min-width:0}.mine .bubble-column{align-items:flex-end}.bubble{border:1px solid #e4e4e4;position:relative;background:white;border-radius:5px;padding:8px 13px;line-height:22px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere;min-height:40px}.bubble:before{content:"";position:absolute;left:-6px;top:14px;width:8px;height:8px;background:inherit;border-left:1px solid #e4e4e4;border-bottom:1px solid #e4e4e4;transform:rotate(45deg)}.mine .bubble{background:var(--bubble);border-color:#89da60}.mine .bubble:before{left:auto;right:-6px;border:0;border-top:1px solid #89da60;border-right:1px solid #89da60}.msg-meta{font-size:10px;color:#aaa;margin-top:5px}.msg-meta:empty{display:none}.image-bubble{padding:4px}.msg img{display:block;max-width:100%;max-height:300px;min-width:24px;min-height:24px;border-radius:3px;object-fit:contain}.voice-bubble{padding:0;min-width:120px}.voice-play{display:flex;align-items:center;gap:24px;justify-content:space-between;min-width:120px;width:var(--voice-width,120px);max-width:100%;padding:0 14px;height:38px;font-size:14px}.voice-play .icon{width:20px;height:20px}.mine .voice-play{flex-direction:row-reverse}.mine .voice-play .icon{transform:rotate(180deg)}.voice-play.playing .icon{animation:voice-pulse .8s ease infinite}.msg audio{display:none}.empty-state{height:100%;min-height:160px;display:flex;flex-direction:column;align-items:center;justify-content:center;padding-bottom:35px;color:#a0a7a3;text-align:center}.empty-state .empty-icon{width:72px;height:72px;background:#e1e6e2;border-radius:20px;display:grid;place-items:center;color:#8eaa98;margin-bottom:18px}.empty-state .icon{width:33px;height:33px}.empty-state strong{font-weight:500;font-size:15px;color:#737f77}.empty-state p{font-size:12px;line-height:1.9;margin-top:8px;max-width:240px}
.composer{background:#f7f7f7;border-top:1px solid #dcdcdc;padding:11px 18px max(11px,env(safe-area-inset-bottom));flex-shrink:0}footer{display:flex;align-items:center;gap:10px;min-height:40px}#text{border:0;background:white;border-radius:5px;height:40px;padding:10px 12px;flex:1;min-width:0;font-size:14px}#text::placeholder{color:#bbb}#voice{height:40px;background:#fff;border:1px solid #dedede;border-radius:5px;flex:1;min-width:0;font-weight:500;font-size:14px;touch-action:none;user-select:none;-webkit-user-select:none;-webkit-touch-callout:none}#voice.is-recording{background:#ddd;color:#777}#send{background:var(--green);color:#fff;border-radius:5px;padding:9px 18px;height:36px;font-size:13px;flex-shrink:0}#send:hover,#signin:hover{background:#06ad56}.hint{display:flex;align-items:center;justify-content:center;gap:4px;color:#b1b5b2;font-size:10px;margin:9px 0 10px;letter-spacing:.3px}.hint .icon{width:11px;height:11px}.extras-panel{display:flex;gap:24px;padding:22px 8px 10px;border-top:1px solid #e5e5e5;margin-top:12px}.extra-item{display:flex;flex-direction:column;align-items:center;gap:9px;background:none;padding:0;color:#8d8d8d;font-size:11px;cursor:pointer}.extra-tile{width:58px;height:58px;background:#fff;border:1px solid #e5e5e5;border-radius:12px;display:flex;align-items:center;justify-content:center;color:#555}.extra-tile .icon{width:28px;height:28px}.extra-item:hover .extra-tile{background:#eee}#error:empty{display:none}#error{position:absolute;bottom:102px;left:50%;transform:translateX(-50%);z-index:5;color:#a04b30;background:#fff3ed;border:1px solid #efdad1;border-radius:6px;padding:10px 16px;font-size:12px;max-width:90%;width:max-content;box-shadow:0 3px 14px #00000009}.recording-overlay{position:absolute;inset:0;z-index:10;display:grid;place-items:center;pointer-events:none}.recording-card{width:190px;border-radius:14px;background:#252c29e6;color:white;padding:25px 18px 20px;text-align:center;backdrop-filter:blur(12px);box-shadow:0 12px 36px #0002}.recording-mic{width:45px;height:45px;margin:auto;stroke-width:1.5}.recording-card strong{display:block;margin-top:12px;font-size:20px;font-weight:500}.recording-card p{margin:10px 0 0;font-size:12px;color:#d7ded9}.recording-wave{display:flex;gap:4px;height:24px;align-items:center;justify-content:center;margin-top:14px}.recording-wave i{width:3px;height:10px;background:#95ec69;border-radius:3px;animation:record-wave .8s ease-in-out infinite alternate}.recording-wave i:nth-child(2n){animation-delay:.2s}.recording-wave i:nth-child(3n){animation-delay:.5s}.recording-overlay.cancel .recording-card{background:#a93739e6}.recording-overlay.cancel .recording-wave i{background:#ffd4d4}.recording-overlay.cancel p{color:#fff}
.rail{width:62px;flex-shrink:0;background:#2a2e2c;display:flex;flex-direction:column;align-items:center;padding:24px 0;color:#a3aba6}.rail-brand{width:36px;height:36px;background:var(--green);border-radius:7px;display:grid;place-items:center;color:#fff;margin-bottom:40px}.rail-brand .icon{width:23px;height:23px}.rail-item{width:42px;height:42px;display:grid;place-items:center}.rail-item.active{color:#07cf69}.rail-bottom{margin-top:auto}.rail-bottom .online-dot{width:8px;height:8px}.conversation-sidebar{width:270px;flex-shrink:0;background:#f7f7f7;border-right:1px solid #d8d8d8;display:flex;flex-direction:column;min-height:0}.desk-heading{display:flex;align-items:center;justify-content:space-between;padding:25px 22px 18px}.eyebrow{display:block;font-size:10px;color:#a0a5a1;letter-spacing:1.2px;margin-bottom:7px}.desk-heading h1{font-size:22px}.count-badge{border-radius:7px;background:#e8ebe9;color:#78857c;font-size:11px;padding:5px 8px;min-width:26px;text-align:center}.availability-wrap{display:flex;align-items:center;gap:8px;margin:0 20px 22px;padding:9px 11px;border:1px solid #e1e5e2;border-radius:5px;background:#fff}.availability-wrap select{border:0;width:100%;min-width:0;background:transparent;font-size:11px;color:#6b736e;cursor:pointer;outline:0}.list-heading{padding:0 22px 12px;font-size:11px;color:#8d9790;display:flex;justify-content:space-between}.list-heading span{font-size:10px;color:#b5bcb6}.visitor-list{flex:1;overflow-y:auto;scrollbar-width:thin}.visitor-item{width:100%;display:flex;gap:12px;padding:18px 20px;text-align:left;border-left:3px solid transparent;align-items:center}.visitor-item:hover{background:#ebedeb}.visitor-item.selected{background:#e2e7e3;border-left-color:var(--green)}.visitor-item .avatar{width:36px;height:36px;font-size:13px}.visitor-detail{min-width:0;flex:1}.visitor-detail strong{display:block;font-size:13px;font-weight:500;margin-bottom:5px}.visitor-detail small{display:block;color:#9b9f9b;font-size:10px}.visitor-item .online-dot{width:5px;height:5px}.list-empty{padding:26px 22px;font-size:12px;color:#aaa;line-height:1.8}.sidebar-foot{font-size:10px;color:#a2aba4;padding:18px;display:flex;gap:6px;align-items:center;justify-content:center;border-top:1px solid #e9e9e9}.sidebar-foot .icon{width:13px;height:13px}.login-screen{position:absolute;inset:84px 0 0;z-index:3;background:#f5f6f5;display:grid;place-items:center;padding:24px}.login-card{width:320px;max-width:100%;text-align:center}.login-logo{width:56px;height:56px;border-radius:13px;margin:0 auto 24px;display:grid;place-items:center}.login-logo .icon{width:32px;height:32px}.login-card h2{font-size:20px;font-weight:500;margin:0}.login-card p{color:#a0a6a1;font-size:11px;margin:12px 0 30px}.login-card label{display:block;text-align:left;font-size:11px;color:#8b948d;margin-bottom:17px}.login-card input{display:block;width:100%;margin-top:8px;border:1px solid #e1e5e2;border-radius:5px;height:44px;padding:12px;color:#444;background:white}.login-card input::placeholder{color:#c1c6c2}#signin{width:100%;height:44px;background:var(--green);color:white;border-radius:5px;margin-top:4px;display:flex;align-items:center;justify-content:center;gap:8px}.login-card small{display:flex;align-items:center;justify-content:center;gap:5px;font-size:10px;color:#a5ada7;margin-top:23px}.login-card small .icon{width:12px;height:12px}.login-shell .composer{visibility:hidden}.login-shell #error{bottom:30px;z-index:4}
@keyframes record-wave{from{height:7px}to{height:23px}}@keyframes voice-pulse{0%,100%{opacity:1}50%{opacity:.25}}
@media(max-width:800px){.app-shell,.app-shell.agent-shell{height:100dvh;max-height:none;min-height:0;margin:0;border:0;border-radius:0;width:100%}.rail{width:50px}.conversation-sidebar{width:210px}.desk-heading{padding-left:17px;padding-right:17px}.visitor-item{padding:16px 12px;gap:8px}.chat-header{padding:0 18px}.bubble-column{max-width:calc(100% - 85px)}}
@media(max-width:600px){body{background:var(--chat)}.chat-header{height:64px;min-height:64px;padding:0 16px;gap:10px}.chat-header .avatar{width:34px;height:34px;border-radius:5px}.chat-header h1{font-size:16px}.status-line{margin-top:4px}.status-line small{font-size:10px}.call-button span{display:none}.call-button{width:34px;padding:4px}.call-button .icon{width:22px;height:22px}.hangup-button{padding:7px 10px;font-size:12px}#messages{padding:17px 14px 24px}.msg{gap:10px;margin-bottom:19px}.msg .avatar{width:36px;height:36px;font-size:13px}.bubble-column{max-width:calc(100% - 90px)}.bubble{padding:7px 11px;font-size:15px;line-height:20px;min-height:36px}.voice-bubble{padding:0}.voice-play{height:34px}.image-bubble{padding:3px}.bubble:before{top:12px}.time-divider{font-size:10px;margin-bottom:20px}.composer{padding:8px 9px max(8px,env(safe-area-inset-bottom))}footer{gap:7px}.icon-button{width:32px}.icon-button .icon{width:25px;height:25px}#text,#voice{height:40px}.hint{margin:7px 0 7px;font-size:9px}.extras-panel{gap:28px;padding:20px 24px 16px}.login-screen{inset:64px 0 0}.rail{display:none}.conversation-sidebar{position:absolute;top:64px;left:0;right:0;z-index:2;width:100%;height:51px;flex-direction:row;align-items:center;border-right:0;border-bottom:1px solid #dcdcdc;background:#f5f5f5;padding:0 10px;gap:10px}.desk-heading,.list-heading,.visitor-list,.sidebar-foot{display:none}.availability-wrap{margin:0;padding:7px;max-width:145px;flex:1}.availability-wrap select{font-size:10px}#visitors.sr-only{position:static;clip-path:none;opacity:1;width:160px;max-width:50%;height:30px;white-space:normal;border:1px solid #e1e5e2;border-radius:5px;background:white;padding:5px;color:#68776d;font-size:11px;flex:1}.agent-shell #messages{padding-top:70px}.agent-shell .empty-state{padding-top:30px}.agent-shell .header-info{min-width:0}.agent-shell .chat-header{padding:0 12px}.hint .icon{width:10px;height:10px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;scroll-behavior:auto!important}}
/* Built-in emoji picker: no CDN, images or extra server message types. */
#emoji-toggle.selected{color:var(--green);background:#e8f5ed}.emoji-panel{border-top:1px solid #e5e5e5;margin-top:12px;padding:13px 8px 0}.emoji-heading{display:flex;justify-content:space-between;align-items:center;padding:0 8px 12px;color:#6c776f;font-size:12px}.emoji-heading small{font-size:10px;color:#a6ada8}.emoji-grid{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:5px;max-height:206px;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#ccc transparent;padding:2px 4px 10px}.emoji-item{height:40px;padding:3px;border-radius:7px;font-size:27px;font-family:"Segoe UI Emoji","Apple Color Emoji","Noto Color Emoji",sans-serif;line-height:1;display:grid;place-items:center}.emoji-item:hover,.emoji-item:focus-visible{background:#e6eae6}.emoji-bottom{border-top:1px solid #e5e5e5;display:flex;justify-content:space-between;align-items:center;padding:7px 4px}.emoji-tabs{display:flex;gap:5px}.emoji-tab{width:44px;height:34px;border-radius:5px;font-size:20px;line-height:1;color:#8b948d;font-family:"Segoe UI Emoji","Apple Color Emoji",sans-serif}.emoji-tab[aria-selected=true]{background:#e2e9e4;color:#07a450}.emoji-delete{width:42px;height:32px;border:1px solid #dedede;border-radius:5px;background:white;font-size:23px;line-height:1;color:#7f8881}.emoji-empty{grid-column:1/-1;text-align:center;padding:35px 10px;font-size:12px;color:#a0aaa3;margin:0}.emoji-panel~.hint{margin-top:3px}@media(max-width:600px){.emoji-panel{padding:12px 0 0;margin-top:9px}.emoji-grid{gap:2px;max-height:220px}.emoji-item{height:40px;font-size:27px}.emoji-heading{padding:0 8px 10px}footer{gap:5px}#send{padding:9px 13px}.emoji-bottom{padding-bottom:7px}}
.avatar-photo{width:100%;height:100%;object-fit:cover;border-radius:inherit}.msg .avatar img{width:100%;height:100%;min-width:0;min-height:0;max-height:none}.rail-brand{padding:0}.rail-brand:hover{box-shadow:0 0 0 3px #ffffff22}.profile-dialog{border:0;border-radius:14px;padding:30px;width:420px;max-width:calc(100% - 32px);max-height:calc(100dvh - 32px);overflow-y:auto;background:#f8faf8;color:#333;box-shadow:0 24px 100px #0004}.profile-dialog::backdrop{background:#1b29235c}.profile-top{display:flex;justify-content:space-between;align-items:flex-start}.profile-top h2{font-size:21px;font-weight:600;margin:0}.profile-top p{font-size:11px;color:#9aa59d;margin:10px 0 0}.profile-top .icon-button{margin:-8px -10px 0 0;color:#8a948e}.profile-avatar-row{display:flex;align-items:center;gap:19px;margin:28px 0}.profile-preview{width:76px;height:76px;border-radius:13px;display:grid;place-items:center;flex-shrink:0;overflow:hidden}.profile-preview .icon{width:38px;height:38px}.profile-preview img{width:100%;height:100%;object-fit:cover}.profile-upload{font-size:13px;color:#06ae57;cursor:pointer;font-weight:500}.profile-avatar-row p{font-size:10px;color:#a7afa9;margin:9px 0}.profile-remove{font-size:10px;color:#aaa;padding:0}.profile-field{display:block;font-size:12px;color:#6c786f;margin-bottom:20px}.profile-field>span{float:right;font-size:10px;color:#a4ada6}.profile-field input{display:block;width:100%;height:44px;border:1px solid #e1e7e2;border-radius:6px;background:#fff;margin-top:9px;padding:12px;font-size:14px;color:#333}.profile-field input::placeholder{color:#bac2bc;font-size:12px}.profile-account{border-top:1px solid #e5eae6;padding-top:16px;display:grid;grid-template-columns:1fr auto;gap:7px;font-size:11px;color:#9aa69d}.profile-account b{font-weight:500;color:#758478}.profile-account small{grid-column:1/-1;font-size:10px;color:#b2bbb5}.profile-note{display:flex;align-items:center;justify-content:center;gap:5px;font-size:10px;color:#aab5ad;margin-bottom:0}.profile-note .icon{width:12px;height:12px}#profile-save{width:100%;height:43px;border-radius:6px;background:#07c160;color:white;font-size:14px;margin-top:15px}#profile-save:hover{background:#06ad56}#profile-feedback{font-size:11px;line-height:1.7;color:#06a452;margin-top:15px}#profile-feedback:empty{display:none}#profile-feedback.error{color:#b35d46}@media(max-width:600px){.profile-dialog{padding:24px;width:380px}.profile-top h2{font-size:20px}#profile-open{width:30px}.status-line small{max-width:100%}}
.visitor-face{position:relative;flex-shrink:0}.unread-badge{background:#fa5151;color:white;border-radius:12px;min-width:17px;height:17px;padding:0 4px;display:inline-flex;align-items:center;justify-content:center;font-size:10px;line-height:17px;font-weight:500;box-shadow:0 0 0 2px #f7f7f7}.visitor-face>.unread-badge{position:absolute;right:-6px;top:-5px}.visitor-detail strong,.visitor-detail small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.visitor-end{align-self:stretch;display:flex;flex-direction:column;align-items:flex-end;justify-content:space-between;gap:8px;min-width:30px}.visitor-end time{font-size:9px;color:#a5aaa6}.inbox-toggle{display:none}.toast{position:absolute;z-index:20;top:100px;left:50%;transform:translateX(-50%);background:#26372ce8;color:white;border-radius:7px;font-size:12px;padding:11px 18px;box-shadow:0 4px 18px #0002;pointer-events:none}@media(max-width:600px){.inbox-toggle{display:flex;align-items:center;gap:6px;font-size:11px;color:#5c7565;padding:7px 5px;flex-shrink:0}.inbox-toggle .unread-badge{box-shadow:none;height:15px;min-width:15px;font-size:9px}.conversation-sidebar.expanded{height:auto;max-height:calc(100dvh - 140px);flex-wrap:wrap;padding:10px;box-shadow:0 10px 22px #0002;gap:10px}.conversation-sidebar.expanded .visitor-list{display:block;flex:none;flex-basis:100%;width:100%;max-height:50dvh;overflow:auto;margin:0 -10px;min-width:calc(100% + 20px)}.conversation-sidebar.expanded .visitor-item{padding:14px 18px}.toast{top:125px}.visitor-item .avatar{width:36px;height:36px}}
.login-shell .call-button{display:none}.inbox-profile{display:none;width:38px;height:38px;border-radius:8px;padding:0;overflow:hidden;align-items:center;justify-content:center}.back-to-inbox{display:none}.chat-header h1{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.note-visitor-id{color:#a0ada4;font-size:11px;margin:24px 0 20px}.profile-field textarea{display:block;width:100%;margin-top:9px;border:1px solid #e1e7e2;border-radius:6px;background:white;padding:12px;font:inherit;line-height:1.7;resize:vertical;color:#333}.profile-field textarea::placeholder{color:#bac2bc;font-size:12px}.note-save{width:100%;height:43px;border-radius:6px;background:#07c160;color:white;font-size:14px}.note-save:hover{background:#06ad56}#visitor-note-feedback{color:#b35d46;font-size:11px;margin:0 0 12px}#visitor-note-feedback:empty{display:none}@media(max-width:600px){.agent-shell .conversation-sidebar{display:none}.agent-shell #messages{padding-top:17px}.agent-shell .back-to-inbox{display:flex;width:25px;margin-left:-7px;margin-right:0}.agent-shell .chat-header{gap:7px}.agent-shell #profile-open,.agent-shell #visitor-note-open{width:29px;padding:4px}.agent-shell .chat-header .header-info{flex:1}.agent-shell.mobile-inbox .chat-pane{display:none}.agent-shell.mobile-inbox .conversation-sidebar{display:flex;position:static;width:100%;height:100dvh;max-height:none;padding:0;flex-direction:column;align-items:stretch;gap:0;background:#fff;border:0;box-shadow:none}.mobile-inbox .desk-heading{display:flex;padding:24px 20px 18px;align-items:center;gap:12px;border-bottom:0}.mobile-inbox .desk-heading>div{flex:1}.mobile-inbox .desk-heading h1{font-size:24px}.mobile-inbox .inbox-profile{display:flex}.mobile-inbox .availability-wrap{display:flex;max-width:none;width:calc(100% - 40px);flex:none;margin:0 20px 17px;padding:10px 12px;background:#f8faf8}.mobile-inbox .availability-wrap select{font-size:12px}.mobile-inbox .list-heading{display:flex;padding:0 20px 14px;border-bottom:1px solid #eef1ee}.mobile-inbox .visitor-list{display:block;flex:1;width:100%;max-height:none;margin:0;min-width:0;overflow:auto}.mobile-inbox .visitor-item{padding:18px 20px;gap:12px;background:white;border-left:0;border-bottom:1px solid #f1f2f1}.mobile-inbox .visitor-item.selected{background:#f9fbf9}.mobile-inbox .visitor-item .avatar{width:43px;height:43px;font-size:15px}.mobile-inbox .visitor-detail strong{font-size:15px;margin-bottom:7px}.mobile-inbox .visitor-detail small{font-size:12px;color:#a0a7a2}.mobile-inbox .visitor-end time{font-size:10px}.mobile-inbox .sidebar-foot{display:flex;border-top:1px solid #eff2ef;padding:16px 0 max(16px,env(safe-area-inset-bottom))}.mobile-inbox #visitors,.mobile-inbox .inbox-toggle{display:none}.mobile-inbox #unread-total{display:none}.mobile-inbox .unread-badge{box-shadow:0 0 0 2px white}}
.toast{position:fixed;top:24px}@media(max-width:600px){.toast{top:18px}}

.visitor-end-bottom{display:flex;align-items:center;justify-content:flex-end;gap:5px}.visitor-device{font-size:8px;line-height:1.4;color:#a5aaa6;white-space:nowrap}.visitor-end-bottom .online-dot{flex-shrink:0}


.visitor-title{display:flex;align-items:baseline;gap:8px;min-width:0;margin-bottom:5px}.visitor-detail .visitor-title strong{margin-bottom:0;flex:0 1 auto;min-width:0}.visitor-title:has(.visitor-remark) strong{max-width:65%}.visitor-remark{flex:1;min-width:0;color:#9b9f9b;font-size:10px;font-weight:400;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:600px){.mobile-inbox .visitor-title{margin-bottom:7px}.mobile-inbox .visitor-title strong{margin-bottom:0}.mobile-inbox .visitor-remark{font-size:12px}}


.visitor-item{position:relative}.visitor-item .visitor-end{position:absolute;right:20px;top:18px;bottom:18px}.visitor-item .visitor-title{padding-right:35px}.visitor-detail>small{padding-right:75px}@media(min-width:601px) and (max-width:800px){.conversation-sidebar{width:240px}.visitor-item .visitor-end{right:12px}}

.audio-call-dialog{width:min(360px,calc(100vw - 40px));padding:38px 28px 24px;border:0;border-radius:24px;background:#f8faf9;color:#20332b;text-align:center;box-shadow:0 24px 90px #0004}.audio-call-dialog::backdrop{background:#15251bc9}.call-avatar{width:80px;height:80px;border-radius:26px;background:#e0eee4;color:#419e59;display:grid;place-items:center;margin:0 auto 22px}.call-avatar .icon{width:36px;height:36px}.audio-call-dialog h2{font-size:23px;margin:0 0 10px;overflow-wrap:anywhere}.audio-call-dialog p{color:#778a7e;font-size:15px}.call-actions{display:flex;justify-content:center;gap:24px;margin:32px 0 22px}.call-actions button{border:0;border-radius:32px;min-width:100px;padding:15px 24px;color:#fff;font-size:16px;cursor:pointer}.call-end{background:#df6264}.call-accept{background:#51ac68}.call-play{border:0;border-radius:8px;padding:8px 15px;background:#e5ede7;color:#466b51;margin-bottom:16px;cursor:pointer}.audio-call-dialog small{display:block;color:#9aa69e;font-size:12px}#call-duration{font-variant-numeric:tabular-nums;font-size:22px;color:#344c3c}
.account-actions{display:flex;gap:12px;border-top:1px solid #e5eae6;margin-top:20px;padding-top:18px}.account-actions button{flex:1;padding:12px;border:1px solid #dde5df;border-radius:8px;background:#f5f8f6;color:#466b51;font-size:14px}.account-actions #signout{color:#c25b5b;border-color:#ebdada}.account-actions button:hover{background:#eaf1ec}.account-actions button:disabled{opacity:.5}

/* WeUI light action menu, anchored to the lower-left navigation rail. */
.account-menu-toggle{width:40px;height:40px;border-radius:10px;display:grid;place-items:center;color:#bac1bc;background:transparent;padding:8px}.account-menu-toggle:hover,.account-menu-toggle[aria-expanded=true]{background:#ffffff15;color:#fff}.account-menu-toggle .icon{width:24px;height:24px}.inbox-menu-toggle{display:none}.account-menu{position:fixed;z-index:50;width:190px;padding:7px;border:1px solid #0000000a;border-radius:12px;background:#fff;color:#191919;box-shadow:0 6px 24px #00000014}.account-menu button{display:flex;align-items:center;gap:12px;width:100%;padding:13px 14px;border-radius:7px;color:inherit;font-size:14px;text-align:left}.account-menu button:hover,.account-menu button:focus-visible{background:#f2f2f2;outline:none}.account-menu button:active{background:#ededed}.account-menu .icon{width:21px;height:21px}.account-menu button:disabled{opacity:.5}@media(max-width:600px){.mobile-inbox .inbox-menu-toggle{display:flex;flex-shrink:0;color:#65786a}.account-menu{width:178px}}

.call-minimize{position:absolute;right:14px;top:10px;width:36px;height:36px;border-radius:8px;color:#738477;font-size:23px}.call-minimize:hover{background:#e5ede7}.call-float{position:fixed;z-index:45;right:20px;bottom:110px;width:80px;min-height:86px;padding:12px 6px;border-radius:20px;background:#effaf2;border:1px solid #d0e9d8;color:#329653;box-shadow:0 8px 28px #123c2626;display:flex;flex-direction:column;align-items:center;gap:5px;touch-action:none;user-select:none;cursor:pointer}.call-float .icon{width:26px;height:26px}.call-float span{font-size:12px}.call-float small{font-size:11px;font-variant-numeric:tabular-nums}.call-float:focus-visible{outline:2px solid #07c160;outline-offset:3px}@media(max-width:600px){.call-float{right:12px;width:72px;min-height:78px}}

.call-record-bubble{display:flex;align-items:center;gap:12px;min-width:150px;height:40px;min-height:40px;padding:0 15px;line-height:20px;white-space:nowrap}.call-record-bubble .icon{width:22px;height:22px;flex-shrink:0}.mine .call-record-bubble{flex-direction:row-reverse}.mine .call-record-bubble .icon{transform:scaleX(-1)}@media(max-width:600px){.call-record-bubble{height:36px;min-height:36px;padding:0 12px;gap:10px}.call-record-bubble .icon{width:20px;height:20px}}

.message-stage{flex:1;min-height:0;position:relative;display:flex;flex-direction:column}.new-messages{position:absolute;bottom:18px;right:22px;z-index:4;display:flex;align-items:center;gap:9px;padding:10px 15px;border:1px solid #dce8e0;border-radius:6px;background:#fff;color:#39a263;box-shadow:0 3px 14px #00000012;font-size:12px}.new-messages:hover{background:#f2fbf5}.new-messages>span:first-child{font-size:20px;line-height:1}.sound-toggle{color:#7c8c80}.sound-toggle.muted{position:relative;opacity:.65}.sound-toggle.muted:after{content:'';position:absolute;left:8px;top:19px;width:22px;border-top:2px solid #9d6262;transform:rotate(-45deg)}.login-shell .sound-toggle{display:none}@media(max-width:600px){.new-messages{right:12px;bottom:12px;padding:9px 12px;font-size:12px}.sound-toggle{width:29px}.sound-toggle .icon{width:21px;height:21px}}

.install-shortcut{color:#7c8c80}.login-shell .install-shortcut{display:none}

.install-shortcut{width:auto;gap:6px}.install-shortcut>span{font-size:11px;white-space:nowrap}@media(max-width:600px){.install-shortcut{width:28px}.install-shortcut>span{display:none}}

/* WeUI outlined assets + calm, pixel-aligned desktop/mobile controls. */
.icon{shape-rendering:geometricPrecision;stroke-width:1.4}
.icon-button{border-radius:8px;transition:background-color .15s,color .15s;touch-action:manipulation;-webkit-tap-highlight-color:transparent}
.icon-button:hover{background:#00000006;color:#242824}.icon-button:active{background:#0000000d}
.profile-top .icon-button{width:36px;height:36px;flex-shrink:0;color:#8b918d;border-radius:50%}
.profile-top .icon-button .icon{width:22px;height:22px}.profile-top .icon-button:hover{background:#eef0ee;color:#303630}
.call-button{border-radius:8px;transition:background-color .15s}.call-button:hover{background:#00000006}
.extra-tile{border-radius:16px;box-shadow:0 1px 0 #00000004}.extra-tile .icon{width:31px;height:31px}
.emoji-delete{display:grid;place-items:center}.emoji-delete .icon{width:23px;height:23px}
.new-messages{border:0;border-radius:8px;box-shadow:0 2px 12px #0000000e;color:#576b95}
.new-message-arrow{width:17px;height:17px}.new-messages:hover{background:#fafbfc}
.audio-call-dialog{width:min(368px,calc(100vw - 32px));padding:58px 32px 26px;border:1px solid #fff8;border-radius:18px;background:#f7f8f7;box-shadow:0 22px 80px #0003}
.call-minimize{top:12px;right:12px;width:36px;height:36px;display:grid;place-items:center;padding:7px;border-radius:50%;color:#7b847e;transition:background-color .15s}
.call-minimize .icon{width:22px;height:22px}.call-minimize:hover{background:#00000006;color:#303730}.call-minimize:active{background:#0000000d}
.call-avatar{width:76px;height:76px;border-radius:17px;background:#e8f4ec;color:#07a954;margin-bottom:20px;border:1px solid #d6eadd}
.call-avatar .icon{width:32px;height:32px}.audio-call-dialog h2{font-size:21px;font-weight:600;line-height:1.5;margin-bottom:6px}
.audio-call-dialog p{font-size:13px;color:#969c98;min-height:20px}.audio-call-dialog small{font-size:11px;color:#a2a8a4}
.call-actions{gap:62px;margin:34px 0 22px}.call-actions button{display:flex;flex-direction:column;align-items:center;gap:11px;min-width:64px;padding:0;border-radius:0;background:transparent;color:#727974;font-size:12px;line-height:1.4}
.call-action-disc{display:grid;place-items:center;width:60px;height:60px;border-radius:50%;color:white;box-shadow:0 3px 8px #0000000a;transition:background-color .15s,transform .15s}
.call-action-disc .icon{width:28px;height:28px}.call-end .call-action-disc{background:#fa5151}.call-accept .call-action-disc{background:#07c160}
.call-end:hover .call-action-disc{background:#ed4848}.call-accept:hover .call-action-disc{background:#06ae56}.call-actions button:active .call-action-disc{transform:scale(.95)}
.call-actions button:focus-visible{outline:0}.call-actions button:focus-visible .call-action-disc{outline:2px solid #576b95;outline-offset:4px}
.call-play{display:inline-flex;align-items:center;gap:7px;background:#eaecea;color:#707974;border-radius:7px;font-size:12px;padding:8px 13px}.call-play .icon{width:17px;height:17px}
#call-duration{font-size:24px;font-weight:400;color:#3d4941;letter-spacing:1px}
.call-float{width:72px;min-height:82px;padding:12px 7px 10px;border-radius:14px;background:#fff;border:1px solid #e3e9e5;box-shadow:0 4px 20px #1837281a;color:#07ae56;gap:5px}
.call-float .icon{width:25px;height:25px}.call-float span{font-size:11px;color:#53635a}.call-float small{font-size:10px;color:#859289}
@media(max-width:600px){.profile-top .icon-button{width:40px;height:40px}.call-minimize{width:40px;height:40px;top:8px;right:8px}.call-float{width:68px;min-height:78px}.call-actions{gap:58px}.audio-call-dialog{padding:54px 26px 25px}}
@media(prefers-reduced-motion:reduce){.icon-button,.call-minimize,.call-action-disc{transition:none}}

/* Avoid Chromium top-layer backdrop recomposition while hovering a close icon.
   Keep the scrim static; close controls must only repaint their own small area. */
.profile-dialog::backdrop,.audio-call-dialog::backdrop{backdrop-filter:none;-webkit-backdrop-filter:none}
.profile-top .icon-button,.call-minimize{transition:none}
.profile-top .icon-button svg,.call-minimize svg{pointer-events:none}
.profile-top .icon-button:focus,.profile-top .icon-button:focus-visible,.call-minimize:focus,.call-minimize:focus-visible{outline:none;box-shadow:none}
.transfer-description{color:#87928b;font-size:13px;line-height:1.8;margin:16px 0 24px}#transfer-target{width:100%;padding:12px;border:1px solid #dfe5e0;border-radius:6px;background:#fff;color:#333}#transfer-submit{width:100%;padding:12px;background:#07c160;color:#fff;border-radius:6px}#transfer-feedback{font-size:13px;color:#d95555;min-height:20px}#transfer-close,#transfer-close:hover,#transfer-close:focus,#transfer-close:focus-visible{transition:none;outline:none;box-shadow:none}
.profile-share{margin:0 0 24px}.profile-share>label{display:block;font-size:12px;color:#6c786f;margin-bottom:9px}.profile-share-row{display:flex;gap:8px;align-items:center;min-width:0}.profile-share-row input{min-width:0;flex:1;height:40px;border:1px solid #e1e7e2;border-radius:6px;background:white;padding:0 10px;font-size:12px;color:#66776c}.profile-share-row button{flex-shrink:0;border-radius:6px;background:#e5f5e9;color:#079b4e;height:40px;padding:0 12px;font-size:12px}.profile-share-row button:hover{background:#d9efdf}.profile-share>p{font-size:10px;line-height:1.7;color:#9aa69e;margin:8px 0 0}
.visitor-source{display:inline-flex;align-items:center;max-width:calc(100% - 76px);margin-top:7px;padding:2px 5px;border-radius:4px;font-size:9px;font-weight:400;line-height:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.visitor-source.source-mine{background:#dff3e4;color:#23894b}.visitor-source.source-other{background:#e6edf8;color:#597cab}.visitor-source.source-auto{background:#ebedeb;color:#8e9891}@media(max-width:600px){.mobile-inbox .visitor-source{font-size:10px;margin-top:7px}}